Refund Policy

1. Overview

At EzyPayInvoice, we want you to be completely satisfied with our service. If for any reason you are not happy with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

2. Free Trial

All paid plans come with a 14-day free trial. During the trial period, you have full access to all features at no charge. No credit card is required to start your trial. If you choose not to continue after the trial, your account will automatically revert to the free Starter plan — you will never be charged without your explicit consent.

3. 30-Day Money-Back Guarantee

If you subscribe to a paid plan and are not satisfied for any reason, you may request a full refund within 30 days of your initial payment. This applies to:

• Monthly Plans: Full refund within 30 days of your first payment
• Annual Plans: Full refund within 30 days of your first payment
• Plan Upgrades: Prorated refund of the price difference within 30 days

4. How to Request a Refund

Requesting a refund is simple. You can reach us through any of the following methods:

When requesting a refund, please include your account email address and the reason for your request (optional, but helps us improve). We process all refund requests within 3-5 business days.

5. Refund Processing

Once your refund is approved, it will be processed back to your original payment method. Please allow the following processing times:

6. Subscription Cancellation

You may cancel your subscription at any time from your account settings. When you cancel:

• Your access continues until the end of the current billing period
• No further charges will be made after cancellation
• Your data remains accessible for 30 days, after which it is permanently deleted
• You can export all your data (invoices, client list, reports) before deletion

7. Exceptions

Refunds are not available in the following cases:

• Requests made after the 30-day money-back guarantee period
• Accounts terminated due to violation of our Terms of Service
• Recurring charges beyond the first billing cycle (cancellation is required to stop future charges)

8. Contact Us

If you have any questions about our refund policy or need assistance, please don't hesitate to contact us at support@ezypayinvoice.us or call us at +1 (555) 123-4567. We're here to help.